Product may be returned within 15 calendar days of receipt if the product is in the condition in which it was shipped by Uprite Ergo (i.e. not assembled or used) and in its original packaging.  Returns require the customer to pay the freight to ship the product back to Uprite Ergo in addition to a $75 restocking fee.  For any Return request contact us by email.

Items damaged in transit may be returned or replaced. Prior to return, we may ask for photographic or video evidence for our records. For any damaged in transit claims contact us by email.